Refund & Return Policy for PrintKardo

1. Introduction

• Welcome Message: Thank customers for choosing PrintKardo and express your commitment to customer satisfaction.

2. Eligibility for Returns

• Time Frame: Specify the time frame within which customers can request a return (within 7 days of purchase).
• Condition of Items: Items must be unused and in the same condition that they were received. Include details about packaging requirements.

3. Non-Returnable Items

• Custom Products: Clearly state that custom-printed items are non-returnable unless they are defective or damaged.
• Other Exceptions: List any other items that cannot be returned (gift item products).

4. Process for Returns

• Contact Information: Provide an email address or phone number for initiating a return.
• Return Authorization: Explain the need for a return authorization number or form.
• Shipping Instructions: Detail how customers should send back the items, including who pays for return shipping.

5. Refunds

• Inspection: Mention that returned items will be inspected before a refund is issued.
• Refund Method: Specify how refunds will be processed (e.g., original method of payment) and the time frame for processing refunds.

6. Exchanges

• Defective or Damaged Items: Explain the process for exchanging items that are defective or damaged upon receipt.

7. Contact Us

• Support Information: Provide contact details for customer support in case of any questions or concerns.
  contact us at info@printkardo.com.